Privacy Policy for Whitefrequency Tree Service

Last updated: October 2026

This policy explains what Whitefrequency Tree Service ('we', 'us') does with your information when you visit whitefrequency.garden, phone the number shown on this site or send in a form. It is a general template, not legal advice.

What We Collect

Some details come straight from you. If you call or fill out a form, you might share your name, phone number, email address, location and a few notes about your tree or property.

Other details are gathered automatically while you browse. These include your IP address, browser and device type, the pages you open and when you visit. Calls to the number on this site may be tracked. Some may be recorded for quality and billing purposes.

Why We Use It

We use your information to:

• Match you with an independent tree removal provider that works in your area
• Send your request details to that provider so they can reach out and set up a visit
• Reply to your questions and messages
• See how people use this site and our phone lines
• Make the site and the service better
• Meet legal duties and stop fraud or misuse

Who Receives It

Whitefrequency Tree Service is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners so they can get in touch. Those providers are separate businesses. Each has its own privacy practices.

We also share data with companies that help run this site and our phone systems, such as hosting, analytics and call-tracking tools. We may disclose information when the law requires it, or to protect our rights.

We do not sell your personal information for money. Still, some laws count sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to learn how visitors move around it. Your browser settings let you manage cookies. Blocking them may change how some parts of the site work.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@whitefrequency.garden. We may ask you to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no way of sending or storing data is fully secure. We keep information only as long as we need it for the reasons above, or as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect their personal information.

Updates to This Policy

We may change this policy from time to time. The date at the top shows the most recent update.

Contact

Questions about this policy? Email contact@whitefrequency.garden.